Speakers

Speakers

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Jonathan Swift

Director of Content

Insurance Post

Post and Insurance Age content director Jonathan Swift has written and commented about the insurance industry since 1998. He has appeared on television speaking about topics as diverse as the insurance implications of Michael Jackson's death to the consequences of consolidation on motor premiums; and is a past winner of the British Insurance Brokers' Association journalist of the year and Association of British Insurers general insurance trade journalist prizes.
Jonathan has chaired/ hosted over 100 insurance events from roundtables involving a small specially invited audience, to addressing over 2000 people at the British Insurance Awards at the Royal Albert Hall. He is listed as a top 50 insurtech influencer by Insurtech News and presently coordinates the All Party Parliamentary Group for Insurance and Financial Services.

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Stephanie Denton

Editor

Insurance Post

Stephanie began writing about insurance over 12 years ago when she joined the Post team as a reporter in 2004. Since then she has worked her way various roles on the magazine and became editor in 2013.
In addition to writing about the insurance industry, Stephanie also has a thing or two to say about it, and is often asked to comment on various areas of the industry on television and radio.

As editor, Stephanie is also heavily involved in the brand's events, and is instrumental on both the Rehabilitation First Awards, and the British Insurance Awards judging panels.

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Dominic Clayden

Chief Executive Officer

Motor Insurers' Bureau

Dominic Clayden joined the MIB as Chief Executive in May 2018.  He has been in the insurance industry for over 20 years.

The MIB is at the heart of the fight against Uninsured driving, and manages claims related to Uninsured and Untraced driving.   The organisation also provides management services to other industry bodies, especially focused on data asset management.

Dominic joined MIB from QBE, where he most recently held the role of Group Chief Claims Officer.  He has also worked at Aviva as their Claims Director for its General Insurance business, and co-ordinated their claims best practice globally.

He has had a leading role in major negotiations in respect of personal injury reform in the UK and represented the Insurance industry at the Advisory Committee on Civil Costs.

He is involved with various Boards & Committees, and is also a Director of the Insurance Fraud Bureau.

Dominic was a qualified solicitor, has held legal positions with BKJ Lewis and Potter Butler & Lyons, and has been a member of the Association of Personal Injury lawyers.

First Car:

Triumph Dolomite

If you had to carpool with any famous person (current or historical) who would it be?

Ernest Shackleton

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Steve Gooding

Director

RAC Foundation

Steve is Director of the RAC Foundation, an independent charitable think-tank that commissions and disseminates research relating to motoring and roads issues. Recent reports have covered topics as varied as road crash investigation, the take up of electric vehicles, and the condition of the nation’s road bridge stock.

Steve took over at the Foundation in May 2015 after a civil service career encompassing many transport-related roles, latterly as Director General for Roads, Traffic & Local at the Department for Transport, where his responsibilities included developing the first Roads Investment Strategy, the Transport Strategy for the North, administering funding for local government, policy on road safety, and the running of the motoring services agencies.

After graduating from Durham University Steve joined the civil service in 1983, moving to the Department of Transport in 1987 where, amongst other roles, he was private secretary to transport ministers Peter Bottomley, Michael Portillo and Roger Freeman.

Steve is a fellow of the CIHT, vice-president of the CILT, a trustee of the Rees Jeffreys Road Fund and a regular columnist in Highways magazine and commentator on transport issues in the media generally.

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Richard Billyeald

Chief Technical Officer

Thatcham Research

Richard has 20 years’ experience in the design and engineering of low-volume prototype and motorsport vehicle systems, focusing primarily on transmissions and automotive drive battery systems. He joined Thatcham Research as Chief Technical Officer in 2017, with responsibility for all of the organisation's engineering functions, supporting research into passive & active safety, physical & cyber security, advanced vehicle repair and future vehicle technology.

First Car: 

A turquoise Mk2 Ford Fiesta

If you had to carpool with any famous person (current or historical) who would it be?

Alex Zanardi, as his both his attitude and his achievements (still winning motor races, and Paralympic hand-cycling gold medal) in the face of losing both his legs so horrifically, are truly inspirational. Plus we would get wherever we’re going pretty quickly!

 

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James Burge

Fraud Manager

Allianz Insurance

James has worked at Allianz Insurance for the past 19 years across a variety of commercial underwriting, operational and technical roles.  He is responsible for leading the Allianz UK fraud strategy for both claims and application by ensuring protection of all Allianz UK portfolios against fraud through the effective implementation and use of market leading tools and process’s.’

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Tom Clarke

Head of Electric Vehicles Strategy

LV= General Insurance

Tom has worked in the insurance industry for over 10 years and specialises in strategy and change. As Head of Electric Vehicle Strategy for LV= Tom has led the development of LV=s electric car insurance product and is responsible for driving LV=’s work in supporting the greater adoption of electric cars in the UK and developing further products and services for electric car owners

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Adrian Curd

Motor Fleet Portfolio Manager

Covea Insurance

Adrian has accumulated almost two decades of insurance experience and developed a profound and in-depth knowledge base of the motor insurance market here in the UK.  Starting his career at Willis Towers Watson, he moved after 6 years to become Senior Motor Portfolio Underwriter at Chaucer Syndicates Ltd.

This was followed by a two year spell at Axis before moving to Equity Red Star in 2012, and then a move to AIG as Senior Motor Underwriter in 2014 for three years. As Underwriter for Citynet Insurance Brokers, Adrian was DUA on a small Irish fleet. After a brief stint with Allianze Insurance, Adrian finally moved into his position with Covea Insurance as Motor Fleet Portfolio Manager.  

A rich and diverse career has provided a number of projects for Adrian to assist and lead on, creating a solid understanding of the pitfalls and challenges of the UK's motor insurance market.​​​​​​​​​​​​​

 
 
 

 

 
 
 
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Simon Gallimore

VP Casualty Claims

AIG

Prior to joining AIG in 2011 Simon spent the previous 20 years working in the personal lines claims arena where he held a number of senior leadership roles at RBSI and more latterly Tesco Bank where he held the role of Head of Claims. Upon joining AIG and making the move into the Commercial claims arena he has overseen a roots and branch review of AIG’s Liabilities and Motor Claims service with a focus on putting the customer back at the heart of the claims process. Listening to the customer, evolving the service you deliver based on what they tell you and letting that drive the front facing technology solutions you implement remain the foundations on which Simon continues to develop the AIG claims offering.   A father of three, coach of an U12 football team and passionate fan of Manchester United Simon describes his time away from work as a chaotic blend of herding kittens, being a pro bono taxi driver and occasionally getting time to enjoy a glass of wine.

 

Richard Leonard

Head of Road Safety Safety, Engineering & Standards

Highways England

Richard Leonard is the Head of Road Safety at Highways England, which manages, maintains and improves the motorway and major road network in England.

He is responsible for providing road safety expertise and leads on a broad range of road safety areas including: the development of road safety strategy/policy; corresponding research and development; identification and funding of safety investment programmes; technical design standards for road layout; road safety risk assessments; and technical assurance of schemes.

He is actively involved in developing wider national road safety policy and informing wider supporting agendas.

He has over 20-years’ experience in transport planning and engineering developing and delivering complex and challenging projects/programmes and has a significant experience across a broad range of transport disciplines including: Transport Policy/Strategy; Development Control/Land Use Planning; Smarter Choices; Stakeholder Management/Communications; Highway Design; Transport Economics and Transport Modelling.

He has previously worked in private sector consultancies and in local authorities within the West Midlands.

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Matthew Maxwell Scott

Executive Director

Association of Consumer Support Organisations (ACSO)

Matthew is the executive director of the Association of Consumer Support Organisations (ACSO), which was established as a not-for-profit membership body in 2019 to represent the interests of consumers as claimants in the civil justice system. Prior to forming ACSO he was government relations lead at Slater and Gordon, before which he worked as a professional speechwriter at the BBC, RSA Insurance plc and at the CBI. A former local authority councillor, he has also run for parliament twice, been the governor of several schools and is a director of the Abbotsford Trust

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Gareth McChesney

Associate Director

Formerly of Zurich and the Motor Insurance Bureau

Gareth has over 30 years Underwriting and Pricing experience across the UK and European markets gained predominately in the Personal Lines sector. Most recently Gareth held the role of Underwriting and Pricing Director, Personal Lines, with Zurich. 

Gareth is passionate about the customer and product innovation with a strong track record in proposition development and use of technology and associated data to deliver a better customer outcome. This has included working with a number of motor manufacturers to provide solutions for inclusive insurance products, insurance propositions for new vehicle usage and ownership models and for the challenging scenarios associated with the gig economy.  

In his spare time Gareth is a motoring enthusiast with a collection of cars and motorcycles.   

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Calum McPhail

Head of Liability Claims (Motor and Casualty)

Zurich

Calum McPhail, Head of Liability Claims (Motor and Casualty) Zurich

  • Joined Zurich in May 2004 having spent 17 years as a Chartered Loss Adjuster
  • 14 years at Zurich in various technical and customer facing claims roles
  • Current Head of Liability Claims (Motor & Casualty)
  • Former Chair of the Forum of Scottish Claims Managers
  • Interested in legislative and market developments and has given evidence on behalf of the ABI to the Scottish Government Justice Committee on the Civil Litigation Bill
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Mike Partridge

Paint and Body Business Manager

Volkswagen Group

Mike Partridge has 23 years experience of working with motor manufacturers and automotive marketing agencies. His specific expertise is the development and execution aftersales strategies and in a ten year career at Volkswagen Group Mike has been responsible for developing the ŠKODA UK aftersales marketing portfolio, heading up the Group’s parts product management team and was the global aftersales lead at the VWG’s innovation centre in Munich. As Paint and Body Business Manager, Mike is responsible for the operation of the Paint and Body franchise, consisting of over 180 approved bodyshops and for the evolution of the Volkswagen Group bodyshop strategy.

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Steve Plunkett

Body & Paint Development Manager

Volvo Cars UK

Steve has worked in the automotive industry now for thirty seven years and started repairing cars in his Father’s village garage at the age of fifteen in his school holidays.

A time served paint sprayer (City and Guilds), he went onto work for BASF in both a technical and sales capacity in the late eighties / early nineties. During his career he has also worked as a Trade Parts Representative, Business Development Manager and then as a Bodyshop Manager at a Vauxhall main Dealer. He was then Bodyshop Manager at the original East Bilney Coachworks site and also worked in the same capacity for Nationwide.

During the past fifteen years he has worked in the Vehicle Manufacturer arena, initially for Carter and Carter for ten years, spending seven years working on the Toyota Body and Paint Programme as an area manager and then two years running the programme. A further two years were spent as a Commercial Development Manager with Jaguar Land Rover followed by a spell as Programme Manager with Peugeot Cars.

Prior to starting at Volvo in 2012, he worked for Verex Group as a Business Development Manager, during which time he worked with thirteen Vehicle Manufacturers helping to set up repairer networks and developing VM’s own brand car Insurance and Accident Aftercare programmes. 

First Car:

A Triumph Herald, teal blue with a sun roof, bought for £150.

If you had to carpool with any famous person (current or historical) who would it be? 

Paul McCartney for me, I saw him for the first time in December, I have been a fan since a teenager.  

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Victoria Turner

Commercial and Strategy Director

Hastings Direct

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Sandeep Varma

Future Technology Specialist

Direct Line Group

Sandeep is currently employed at Direct Line Group Auto Services as a Future Technology Specialist, where his role gets him to look at the impact of incoming technologies in motor vehicles and how they impact the insurance and repair space.

Sandeep has extensive experience in these technologies, with past roles including Lead Engineer on Jaguar Land Rover’s Autonomous Driving Research Program, Lead Engineer on Electrical Energy Management for Jaguar’s I-Pace Electric Vehicle as well as previous work experience at Jaguar Land Rover, Nissan and Audi in vehicle design and strategy.

Prior to engineering and insurance his work experience includes being an officer in the British Army.

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Chris Weeks

Executive Director

National Body Repair Association

Chris has spent 25 years working with motor crash repair starting as an insurance Engineer before management roles.  At DLG Chris ran the largest insurance owned bodyshop group and this experience followed in into accident management.  Building a wide range of Repairer and work provider relationships through his career he is now seeking to fully repair the bodyshop industry leading the change activities at the NBRA.

First Car:

Ford Cortina

If you had to carpool with any famous person (current or historical) who would it be?

Barack Obama

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David Williams

Technical Director

AXA Insurance

David has over 30 years' experience in General Insurance, roles including Chief Commercial Underwriter at one of AXA's largest branches, Reinsurance Manager, Casualty Insurance Manager, before moving to claims in 2003. After leading AXA's Personal & Commercial Claims Teams, David returned to Underwriting as Managing Director, Underwriting, and now has a broader role reporting in to CEO Brendan McCafferty, as part of the newly recombined AXA general insurance businesses in the UK

He was heavily involved in the government and ABI responses to the ‘Liability Crisis' way back just after the Access to Justice Act, and continues his lobbying work as the insurance industry looks to remove unnecessary costs and delay from the current adversarial compensation process. He is an outspoken critic of Claims Farming, Credit Hire, High Legal Costs and exaggerated Whiplash Claims.

As well as operating at an Executive level within AXA Insurance, David is a Non Executive Director of AXA Assistance UK, Vice President of the CII and Chair of the CII Underwriting Faculty. He is Chair of the recently formed Autonomous Driving Insurance Group and RISCAuthority, was previously a member of the National Stakeholder Council for the Governments ‘Workplace Health Connect' initiative during its currency, and was a Director of Thatcham, the Insurance Industry Motor Vehicle Research Institute for four years.

He is a member of various AXA Group Boards and has represented the UK on Asbestos, Health, Pollution and Fraud issues. He speaks regularly at conferences and other events in the UK and Europe on a variety of subjects including most recently, improving customer service, flooding, climate change, Big Data & Driverless cars

David has also appeared on BBC Breakfast TV, Sky, Channel 4 and BBC News, as well as Radio 4's ‘Today' Programme, being interviewed on topics varying from Compensation Culture to Business Crime.

 

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David Wong

Senior Technology and Innovation Manager

Society of Motor Manufacturers & Traders (SMMT)

David Wong is Senior Technology and Innovation Manager at the Society of Motor Manufacturers and Traders, the UK's automotive industry trade body. Established in 1902, SMMT acts as the voice of the UK automotive industry by supporting and promoting the interests of more than 700 member companies at home and abroad.

David runs SMMT's technology and innovation portfolio which includes connected and autonomous vehicles, electro-mobility, hydrogen-mobility, digital and mobility innovation, and design engineering. He sits on the UK Automotive Council Technology Group, a government-industry partnership that sets strategic priorities and technology roadmaps for the automotive industry; the UK Government's Future Communications Challenge Group; and the board of Cenex, a low-carbon technology consultancy.

David was previously Business Models Co-Creator and Head of Organisations & Business Models Research at the Big Innovation Centre, a big business-funded innovation hub, where he advised private and public sector clients on business model innovation, value proposition development, innovation strategy and open innovation projects.

First Car: 

A 1977 Toyota Corolla

If you had to carpool with any famous person (current or historical) who would it be?

Jürgen Klopp. To talk all things Liverpool FC.