Speakers

Speakers

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Tulsi Naidu

CEO

Zurich UK

Tulsi Naidu is Chief Executive Officer for Zurich in the UK and is a member of the FCA Practitioner Panel, the ABI Board and the CBI President’s Council.

Prior to joining Zurich, Tulsi spent 14 years at Prudential UK and Europe as an Executive Director with commercial leadership for Prudential's UK and Europe business and as Chief Operating Officer. Earlier in her career she has worked at CSFB, ICICI and Arthur Andersen.

Tulsi has a Bachelor’s degree in Mathematics, Economics and Statistics and a Post Graduate Degree in Management from the Indian Institute of Management, Ahmedabad.  She is a winner of the awards for Alumni Achievement conferred by the Institute.

Tulsi is a Trustee of Pilotlight and TeachFirst.

First Car: 

Suzuki Esteem Sedan

If you had to carpool with any famous person (current or historical) who would it be? 

Ed Sheeran 

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Hugo Griffiths

Consumer Editor

Auto Express

Bio

A former secondary-school English teacher, Hugo made the transition into automotive journalism three years ago, and hasn't looked back since. As consumer editor for Auto Express, Hugo's key focus is how the nation's 48 million drivers are affected by aspects related to the insurance industry, and myriad other areas such as vehicle regulations, emissions, and traffic policing. 

First Car:

A Peugeot 309 1.3-litre petrol. It was brisk and handled extremely well, partly thanks to a sub-tonne kerbweight. I remember fully comp insurance for a 17-year old being about £1,000 back in 1998.

If you had to carpool with any famous person (current or historical) who would it be?

Lotus founder Colin Chapman. There are so many areas in which he held expertise - motor sport, lightweighting, aerodynamics, monocoque construction - plus the Esprit he commissioned Giugiaro to design is one of the most stunning cars ever to be created. 

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Neil Ingram

Head of Motor Product Management

Direct Line Group

Neil has 17 years' experience in General Insurance across a range of disciplines including Operations, Customer Experience, Underwriting, Risk, Audit and Product Development. He is responsible for the core motor insurance product at DLG, both in terms of performance and future development.

First Car:

1986 Ford Fiesta L, 1.1

If you had to carpool with any famous person (current or historical) who would it be?

Brian Clough – a flawed genius but I could listen to him all day!

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Tim Marlow

Head of Autonomous and Connected Vehicle Research

Ageas

Tim Marlow is Head of Autonomous & Connected Vehicle Research at Ageas UK. He joined Ageas in April 2013, ran the Integration Programme that followed the acquisition of Groupama Insurance Company Limited and has developed and implemented strategies and solutions for telematics and Usage Based Insurance across Ageas’s UK companies. He is now focussed on the impact on the motor insurance market of increasing vehicle automation and connectivity and ultimately of the arrival of both highly and fully autonomous vehicles on Europe’s roads.

Tim has extensive knowledge and experience of developments in automotive technology and the associated legal and regulatory framework and of the insurance marketplace, having spent more than 35 years in the industry, holding senior positions at a number of companies including Hiscox, Eastgate and Capita and helping to set up and launch the UK’s largest telematics insurance operation at Insure The Box.

First Car: 

1971 Austin Maxi 1750 in limeflower green

If you had to carpool with any famous person (current or historical) who would it be?

Nikola Tesla

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Peter Edgar

Head of Motor Claims Operations

RSA

First Car: 

1.2 Mark 1 Vauxhall Astra

If you had to carpool with any famous person (current or historical) who would it be?

Winston Churchill – no better person to get to speak to on a 121

 

 

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Richard Billyeald

Chief Technical Officer

Thatcham Research

Richard has 20 years’ experience in the design and engineering of low-volume prototype and motorsport vehicle systems, focusing primarily on transmissions and automotive drive battery systems. He joined Thatcham Research as Chief Technical Officer in 2017, with responsibility for all of the organisation's engineering functions, supporting research into passive & active safety, physical & cyber security, advanced vehicle repair and future vehicle technology.

First Car: 

A turquoise Mk2 Ford Fiesta

If you had to carpool with any famous person (current or historical) who would it be?

  • Alex Zanardi, as his both his attitude and his achievements (still winning motor races, and Paralympic hand-cycling gold medal) in the face of losing both his legs so horrifically, are truly inspirational. Plus we would get wherever we’re going pretty quickly!

 

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Steve Plunkett

Body & Paint Development Manager

Volvo Cars UK

Steve has worked in the automotive industry now for thirty seven years and started repairing cars in his Father’s village garage at the age of fifteen in his school holidays.

A time served paint sprayer (City and Guilds), he went onto work for BASF in both a technical and sales capacity in the late eighties / early nineties. During his career he has also worked as a Trade Parts Representative, Business Development Manager and then as a Bodyshop Manager at a Vauxhall main Dealer. He was then Bodyshop Manager at the original East Bilney Coachworks site and also worked in the same capacity for Nationwide.

During the past fifteen years he has worked in the Vehicle Manufacturer arena, initially for Carter and Carter for ten years, spending seven years working on the Toyota Body and Paint Programme as an area manager and then two years running the programme. A further two years were spent as a Commercial Development Manager with Jaguar Land Rover followed by a spell as Programme Manager with Peugeot Cars.

Prior to starting at Volvo in 2012, he worked for Verex Group as a Business Development Manager, during which time he worked with thirteen Vehicle Manufacturers helping to set up repairer networks and developing VM’s own brand car Insurance and Accident Aftercare programmes. 

First Car:

A Triumph Herald, teal blue with a sun roof, bought for £150.

If you had to carpool with any famous person (current or historical) who would it be? 

Paul McCartney for me, I saw him for the first time in December, I have been a fan since a teenager.  

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Dave Reece

Ford Collision Project Manager

Ford UK

Dave joined the industry as a trainee mechanic in 1967 and started his indentured apprenticeship in 1968. Dave has enjoyed a varied career in service distribution and sales and was worked with companies such as Renault and VW. Joining the Ford Collision team in 1999 Dave has delivered Ford Collision programmes in the Middle East, India, South Korea and South America. Dave is a Vizion Academy Principal and a Patron of the Save Our Soldier charity.

First Car:

Ford 7cwt Van

If you had to carpool with any famous person (current or historical) who would it be?

Buddy Holly

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Chris Weeks

Executive Director

National Body Repair Association

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Jon Dye

Director of Motor UK

QBE

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David Wong

Senior Technology and Innovation Manager

Society of Motor Manufacturers & Traders (SMMT)

David Wong is Senior Technology and Innovation Manager at the Society of Motor Manufacturers and Traders, the UK's automotive industry trade body. Established in 1902, SMMT acts as the voice of the UK automotive industry by supporting and promoting the interests of more than 700 member companies at home and abroad.

David runs SMMT's technology and innovation portfolio which includes connected and autonomous vehicles, electro-mobility, hydrogen-mobility, digital and mobility innovation, and design engineering. He sits on the UK Automotive Council Technology Group, a government-industry partnership that sets strategic priorities and technology roadmaps for the automotive industry; the UK Government's Future Communications Challenge Group; and the board of Cenex, a low-carbon technology consultancy.

David was previously Business Models Co-Creator and Head of Organisations & Business Models Research at the Big Innovation Centre, a big business-funded innovation hub, where he advised private and public sector clients on business model innovation, value proposition development, innovation strategy and open innovation projects.

First Car: 

A 1977 Toyota Corolla

If you had to carpool with any famous person (current or historical) who would it be?

Jürgen Klopp. To talk all things Liverpool FC.

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Mike Brockman

CEO

ThingCo

With close to 4 decades in the motor insurance sector, Mike Brockman is truly one of the worlds experts in motor insurance.

Having spent several years as a pricing Actuary, Mike founded EMB in 1993, a consulting actuary firm, that grew to have 11 offices around the world with more than 300 staff. Mike was instrumental in developing new pricing techniques and its applications to risk and demand modelling within the actuarial profession world-wide.

In 2009, Mike founded InsureTheBox, the world’s first telematics only insurer, selling more than 800,000 black box policies during this time, writing more than $1bn Gross Written Premium. Now fully owned by the MS&AD Group, Mike has now moved on to his third new venture ThingCo with a plan to take telematics to the next level. ThingCo is launching its new ground-breaking consumer product “Theo” in February 2019.

First Car:

My first car was a Vauxhall Viva Estate shared with my Mum bought for £400. 

If you had to carpool with any famous person (current or historical) who would it be?

Margaret Thatcher

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Adrian Furness

Claims Director

Covea Insurance

Adrian was appointed Claims Director in October 2012 and has responsibility for all aspects of service delivery and claims management. Prior to the formation of Covéa Insurance, Adrian was Operations Director for Provident Insurance, a position he had held since January 2008. Adrian joined Provident in June 1995 and undertook a variety of claims and customer service management roles. Adrian was appointed Head of Operations in 2004 and subsequently promoted to Claims Operations Director in 2008, with responsibility for all aspects of Claims Management and for Customer Service and Credit Control.

Adrian has worked in the insurance industry for over 25 years, having previously worked in a variety of claims management roles for both AGF and Endsleigh. Adrian has a History and Politics degree from Manchester University and an MBA from Bradford University

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Barry Knight

Executive Motor Manager

Covéa Insurance

Barry Knight is the Executive Motor Manager at Covéa Insurance, looking after the insurer’s high net worth family fleet proposition. He joined the company in 2015 and was brought in to build, launch and manage Covéa Insurance’s first high net worth motor product, having previously spent 8 years as a Technical Motor Manager at Oak.  He has over 20 years industry experience, beginning his career at a small high street broker.

Barry is responsible for the delivery and development of Covéa Insurance’s HNW Motor proposition, ensuring that he keeps abreast of the constantly evolving risks that our industry are seeing and ensuring the product reflects the needs of the market. He brings a wealth of motor knowledge and experience.

 

First Car:

Ford Fiesta LX 1.4.

If you had to carpool with any famous person (current or historical) who would it be?

If I had to carpool with a famous person, as long as we were using their cars it would be Nick Mason. He has an amazing collection of cars, he would probably have some good music to listen to and lots of rock and roll stories to pass the time.

 

 

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Jon Hunt

Manager, Alternative Fuels

Toyota

Jon Hunt is the Manager for Alternative Fuels at Toyota and has worked for Toyota and Lexus for  over 25 years across a variety of sales and marketing roles in the UK and Europe. 

Since 2014 Jon has been responsible for the commercialisation of the Toyota Hydrogen vehicle programme in the UK selling and delivering the first vehicles sold outside Japan, in October 2015.

Toyota recognises that as hydrogen is inexhaustible, can be produced from renewable and excess energy and emits only water when used it is an ideal zero emission energy vector. It is versatile and can be used in industrial processes, for transport - busses, commercial vehicles and trains are operating today; and for stationary power applications for both heat and power.  

As a result it is envisaged that hydrogen use will help both the products and production processes of Toyota to become emission free and sustainable.

First Car:

Vermillion MGBGT

If you had to carpool with any famous person (current or historical) who would it be?

Jules Verne.  In his book 20,000 Leagues Under the Sea published in 1870  he describes how the submarine Nautilus was powered by electricity made from seawater,  I would like to see what he thinks now that a car can be powered from seawater

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Karl Gray

Global Head of Motor & Retail Lines

Zurich Insurance Company

Karl Gray is the Global Head for Motor and Personal Lines at the Zurich Insurance Group.  He leads Zurich's Global Working Groups on Autonomous / Semi-Autonomous Driving and the Sharing Economy.  He is a member of the World Economic Forum's 'Global Future Council on Mobility'.

 

Prior to his appointment, Mr Gray was the Chief Underwriting Officer for Zurich's Middle East and Africa region. Before that he held a number of leadership positions, with over a decade in emerging markets.

He started his professional career in the UK and has over 18 years experience of developing motor and personal lines businesses, leading both underwriting and non-underwriting functions.

Mr Gray graduated from the University of Sheffield (UK) with an MA in Political Economy and holds Diplomas in Management and Insurance. Mr Gray is a Fellow of the Chartered Management Institute (UK).

 

First Car: 

Vauxhall Cavalier 1.6 Ghia Saloon – Red

If you had to carpool with any famous person (current or historical) who would it be?

Theresa May

Kristen Fernández Medina

Senior Psychologist

TRL

Paul Baxter

Managing Director

Marmalade

Josh Harris

Director of Campaigns

Brake

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Jan Teo

Managing Director

National Windscreens

In 2018, Jan was appointed as Managing Director at National Windscreens. Jan’s expertise in planning and executing strategy, delivering commercial business growth, cultural development and transformation stood out among all the highly qualified candidates.

Jan has an impressive record of accomplishment in senior leadership roles with blue chip organisations, previously as chief operating officer for Deutsche Bank European Service Centres and as chief executive at Birmingham Royal Ballet. Jan has strong experience in motoring and financial services sectors having previously worked with Legal and General and Barclays directed service and business transformation at RAC, Lex Transfleet and Fraikin.

Jan’s focus at National Windscreens remains firmly on the delivery of outstanding customer service through investment in people, innovation and technological leadership.

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Tim Marlow

Head of Autonomous and Connected Vehicle Research

Ageas

Tim Marlow is Head of Autonomous & Connected Vehicle Research at Ageas UK. He joined Ageas in April 2013, ran the Integration Programme that followed the acquisition of Groupama Insurance Company Limited and has developed and implemented strategies and solutions for telematics and Usage Based Insurance across Ageas’s UK companies. He is now focussed on the impact on the motor insurance market of increasing vehicle automation and connectivity and ultimately of the arrival of both highly and fully autonomous vehicles on Europe’s roads.

Tim has extensive knowledge and experience of developments in automotive technology and the associated legal and regulatory framework and of the insurance marketplace, having spent more than 35 years in the industry, holding senior positions at a number of companies including Hiscox, Eastgate and Capita and helping to set up and launch the UK’s largest telematics insurance operation at Insure The Box.

First Car: 

1971 Austin Maxi 1750 in limeflower green

If you had to carpool with any famous person (current or historical) who would it be?

Nikola Tesla

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David Williams

Technical Director

AXA Insurance

David has over 30 years' experience in General Insurance, roles including Chief Commercial Underwriter at one of AXA's largest branches, Reinsurance Manager, Casualty Insurance Manager, before moving to claims in 2003. After leading AXA's Personal & Commercial Claims Teams, David returned to Underwriting as Managing Director, Underwriting, and now has a broader role reporting in to CEO Brendan McCafferty, as part of the newly recombined AXA general insurance businesses in the UK

He was heavily involved in the government and ABI responses to the ‘Liability Crisis' way back just after the Access to Justice Act, and continues his lobbying work as the insurance industry looks to remove unnecessary costs and delay from the current adversarial compensation process. He is an outspoken critic of Claims Farming, Credit Hire, High Legal Costs and exaggerated Whiplash Claims.

As well as operating at an Executive level within AXA Insurance, David is a Non Executive Director of AXA Assistance UK, Vice President of the CII and Chair of the CII Underwriting Faculty. He is Chair of the recently formed Autonomous Driving Insurance Group and RISCAuthority, was previously a member of the National Stakeholder Council for the Governments ‘Workplace Health Connect' initiative during its currency, and was a Director of Thatcham, the Insurance Industry Motor Vehicle Research Institute for four years.

He is a member of various AXA Group Boards and has represented the UK on Asbestos, Health, Pollution and Fraud issues. He speaks regularly at conferences and other events in the UK and Europe on a variety of subjects including most recently, improving customer service, flooding, climate change, Big Data & Driverless cars

David has also appeared on BBC Breakfast TV, Sky, Channel 4 and BBC News, as well as Radio 4's ‘Today' Programme, being interviewed on topics varying from Compensation Culture to Business Crime.

 

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Graeme Trudgill

Executive Director

BIBA

Executive Director, BIBA

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David Wong

Senior Technology and Innovation Manager

Society of Motor Manufacturers & Traders (SMMT)

David Wong is Senior Technology and Innovation Manager at the Society of Motor Manufacturers and Traders, the UK's automotive industry trade body. Established in 1902, SMMT acts as the voice of the UK automotive industry by supporting and promoting the interests of more than 700 member companies at home and abroad.

David runs SMMT's technology and innovation portfolio which includes connected and autonomous vehicles, electro-mobility, hydrogen-mobility, digital and mobility innovation, and design engineering. He sits on the UK Automotive Council Technology Group, a government-industry partnership that sets strategic priorities and technology roadmaps for the automotive industry; the UK Government's Future Communications Challenge Group; and the board of Cenex, a low-carbon technology consultancy.

David was previously Business Models Co-Creator and Head of Organisations & Business Models Research at the Big Innovation Centre, a big business-funded innovation hub, where he advised private and public sector clients on business model innovation, value proposition development, innovation strategy and open innovation projects.

First Car: 

A 1977 Toyota Corolla

If you had to carpool with any famous person (current or historical) who would it be?

Jürgen Klopp. To talk all things Liverpool FC.

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Jon Dye

Director of Motor UK

QBE

Paul Baxter

Managing Director

Marmalade

Recently appointed as Managing Director for Marmalade – the leading telematics insurance and car provider for young drivers - Paul has over 20 years’ experience in General Insurance across a range of disciplines including: product development, insurance pricing, underwriting and cross functional team management. Paul has a vast amount of experience managing major personal line products, developing new insurance brands and leading established brands such as Direct Line, Tesco Bank and Chaucer Insurance.

First car – VW golf

Car pool - Marilyn Monroe