Speakers

Speakers

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Neil Ingram

Head of Motor Product Management

Direct Line Group

Neil has 17 years' experience in General Insurance across a range of disciplines including Operations, Customer Experience, Underwriting, Risk, Audit and Product Development. He is responsible for the core motor insurance product at DLG, both in terms of performance and future development.

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Tim Marlow

Head of Autonomous and Connected Vehicle Research

Ageas

Tim Marlow is Head of Autonomous & Connected Vehicle Research at Ageas UK. He joined Ageas in April 2013, ran the Integration Programme that followed the acquisition of Groupama Insurance Company Limited and has developed and implemented strategies and solutions for telematics and Usage Based Insurance across Ageas’s UK companies. He is now focussed on the impact on the motor insurance market of increasing vehicle automation and connectivity and ultimately of the arrival of both highly and fully autonomous vehicles on Europe’s roads.

Tim has extensive knowledge and experience of developments in automotive technology and the associated legal and regulatory framework and of the insurance marketplace, having spent more than 35 years in the industry, holding senior positions at a number of companies including Hiscox, Eastgate and Capita and helping to set up and launch the UK’s largest telematics insurance operation at Insure The Box.

Peter Edgar

Head of Motor Claims Operations

RSA

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Richard Billyeald

Chief Technical Officer

Thatcham Research

Richard has 20 years’ experience in the design and engineering of low-volume prototype and motorsport vehicle systems, focusing primarily on transmissions and automotive drive battery systems. He joined Thatcham Research as Chief Technical Officer in 2017, with responsibility for all of the organisation's engineering functions, supporting research into passive & active safety, physical & cyber security, advanced vehicle repair and future vehicle technology.

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Steve Plunkett

Body & Paint Development Manager

Volvo Cars UK

Steve has worked in the automotive industry now for thirty seven years and started repairing cars in his Father’s village garage at the age of fifteen in his school holidays.

A time served paint sprayer (City and Guilds), he went onto work for BASF in both a technical and sales capacity in the late eighties / early nineties. During his career he has also worked as a Trade Parts Representative, Business Development Manager and then as a Bodyshop Manager at a Vauxhall main Dealer. He was then Bodyshop Manager at the original East Bilney Coachworks site and also worked in the same capacity for Nationwide.

During the past fifteen years he has worked in the Vehicle Manufacturer arena, initially for Carter and Carter for ten years, spending seven years working on the Toyota Body and Paint Programme as an area manager and then two years running the programme. A further two years were spent as a Commercial Development Manager with Jaguar Land Rover followed by a spell as Programme Manager with Peugeot Cars.

Prior to starting at Volvo in 2012, he worked for Verex Group as a Business Development Manager, during which time he worked with thirteen Vehicle Manufacturers helping to set up repairer networks and developing VM’s own brand car Insurance and Accident Aftercare programmes. 

Dave Reece

Head of External Operations and Ford Body Shop Programme Manager

Ford UK

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Dominic Clayden

Chief Executive Officer

Motor Insurers' Bureau

Dominic Clayden joined the MIB as Chief Executive in May 2018.  He has been in the insurance industry for over 20 years.

The MIB is at the heart of the fight against Uninsured driving, and manages claims related to Uninsured and Untraced driving.   The organisation also provides management services to other industry bodies, especially focused on data asset management.

Dominic joined MIB from QBE, where he most recently held the role of Group Chief Claims Officer.  He has also worked at Aviva as their Claims Director for its General Insurance business, and co-ordinated their claims best practice globally.

He has had a leading role in major negotiations in respect of personal injury reform in the UK and represented the Insurance industry at the Advisory Committee on Civil Costs.

He is involved with various Boards & Committees, and is also a Director of the Insurance Fraud Bureau.

Dominic was a qualified solicitor, has held legal positions with BKJ Lewis and Potter Butler & Lyons, and has been a member of the Association of Personal Injury lawyers.

Chris Weeks

Executive Director

National Body Repair Association

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Jon Dye

Head of Motor, Commercial

Allianz UK

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David Wong

Senior technology and Innovation Manager

Society of Motor Manufacturers & Traders (SMMT)

David Wong is Senior Technology and Innovation Manager at the Society of Motor Manufacturers and Traders, the UK's automotive industry trade body. Established in 1902, SMMT acts as the voice of the UK automotive industry by supporting and promoting the interests of more than 700 member companies at home and abroad.

David runs SMMT's technology and innovation portfolio which includes connected and autonomous vehicles, electro-mobility, hydrogen-mobility, digital and mobility innovation, and design engineering. He sits on the UK Automotive Council Technology Group, a government-industry partnership that sets strategic priorities and technology roadmaps for the automotive industry; the UK Government's Future Communications Challenge Group; and the board of Cenex, a low-carbon technology consultancy.

David was previously Business Models Co-Creator and Head of Organisations & Business Models Research at the Big Innovation Centre, a big business-funded innovation hub, where he advised private and public sector clients on business model innovation, value proposition development, innovation strategy and open innovation projects.

 

Mike Brockman

CEO

ThingCo

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Adrian Furness

Claims Director

Covea Insurance

Adrian was appointed Claims Director in October 2012 and has responsibility for all aspects of service delivery and claims management. Prior to the formation of Covéa Insurance, Adrian was Operations Director for Provident Insurance, a position he had held since January 2008. Adrian joined Provident in June 1995 and undertook a variety of claims and customer service management roles. Adrian was appointed Head of Operations in 2004 and subsequently promoted to Claims Operations Director in 2008, with responsibility for all aspects of Claims Management and for Customer Service and Credit Control.

Adrian has worked in the insurance industry for over 25 years, having previously worked in a variety of claims management roles for both AGF and Endsleigh. Adrian has a History and Politics degree from Manchester University and an MBA from Bradford University

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Tim Marlow

Head of Autonomous and Connected Vehicle Research

Ageas

Tim Marlow is Head of Autonomous & Connected Vehicle Research at Ageas UK. He joined Ageas in April 2013, ran the Integration Programme that followed the acquisition of Groupama Insurance Company Limited and has developed and implemented strategies and solutions for telematics and Usage Based Insurance across Ageas’s UK companies. He is now focussed on the impact on the motor insurance market of increasing vehicle automation and connectivity and ultimately of the arrival of both highly and fully autonomous vehicles on Europe’s roads.

Tim has extensive knowledge and experience of developments in automotive technology and the associated legal and regulatory framework and of the insurance marketplace, having spent more than 35 years in the industry, holding senior positions at a number of companies including Hiscox, Eastgate and Capita and helping to set up and launch the UK’s largest telematics insurance operation at Insure The Box.

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Thomas Hallauer

Research and Marketing Director

Ptolemus

Thomas Hallauer has gained 10 years of operational marketing experience in the domain of telematics and location-based services. He is an expert in new products and services notably in the automotive, motor insurance, navigation and positioning industries.

Having organised more than 25 international conferences and being a frequent blogger of telematics news, he has built a large network of relationships in the global telematics landscape.

Thomas researched and co-wrote the UBI Global Study, the reference document for the telematics insurance market published in October 2013.
Thomas is also the co-author of the European Location Study, the most comprehensive report on the location business and technologies published in May 2010

Previously, Thomas was working for Mobile Devices, one of the global providers of telematics technology platforms. He built a marketing strategy to promote the rebranding of their offering, launched new products and services and drove inbound marketing and sales.

Previous to that, Thomas was the head of Telematics Update. He researched, wrote, published, marketed, set up and then chaired 25 successful conference and exhibition globally

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David Williams

Technical Director

AXA Insurance

David has over 30 years' experience in General Insurance, roles including Chief Commercial Underwriter at one of AXA's largest branches, Reinsurance Manager, Casualty Insurance Manager, before moving to claims in 2003. After leading AXA's Personal & Commercial Claims Teams, David returned to Underwriting as Managing Director, Underwriting, and now has a broader role reporting in to CEO Brendan McCafferty, as part of the newly recombined AXA general insurance businesses in the UK

He was heavily involved in the government and ABI responses to the ‘Liability Crisis' way back just after the Access to Justice Act, and continues his lobbying work as the insurance industry looks to remove unnecessary costs and delay from the current adversarial compensation process. He is an outspoken critic of Claims Farming, Credit Hire, High Legal Costs and exaggerated Whiplash Claims.

As well as operating at an Executive level within AXA Insurance, David is a Non Executive Director of AXA Assistance UK, Vice President of the CII and Chair of the CII Underwriting Faculty. He is Chair of the recently formed Autonomous Driving Insurance Group and RISCAuthority, was previously a member of the National Stakeholder Council for the Governments ‘Workplace Health Connect' initiative during its currency, and was a Director of Thatcham, the Insurance Industry Motor Vehicle Research Institute for four years.

He is a member of various AXA Group Boards and has represented the UK on Asbestos, Health, Pollution and Fraud issues. He speaks regularly at conferences and other events in the UK and Europe on a variety of subjects including most recently, improving customer service, flooding, climate change, Big Data & Driverless cars

David has also appeared on BBC Breakfast TV, Sky, Channel 4 and BBC News, as well as Radio 4's ‘Today' Programme, being interviewed on topics varying from Compensation Culture to Business Crime.

 

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Graeme Trudgill

Executive Director

BIBA

Executive Director, BIBA

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Jonathan Dye

Head of motor

Allianz

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David Wong

Senior technology and Innovation Manager

Society of Motor Manufacturers & Traders (SMMT)

David Wong is Senior Technology and Innovation Manager at the Society of Motor Manufacturers and Traders, the UK's automotive industry trade body. Established in 1902, SMMT acts as the voice of the UK automotive industry by supporting and promoting the interests of more than 700 member companies at home and abroad.

David runs SMMT's technology and innovation portfolio which includes connected and autonomous vehicles, electro-mobility, hydrogen-mobility, digital and mobility innovation, and design engineering. He sits on the UK Automotive Council Technology Group, a government-industry partnership that sets strategic priorities and technology roadmaps for the automotive industry; the UK Government's Future Communications Challenge Group; and the board of Cenex, a low-carbon technology consultancy.

David was previously Business Models Co-Creator and Head of Organisations & Business Models Research at the Big Innovation Centre, a big business-funded innovation hub, where he advised private and public sector clients on business model innovation, value proposition development, innovation strategy and open innovation projects.